For landlords and tenantsLast reviewed Jul 20, 2026
Contact support
One channel per concern — support, privacy, and legal — and what to include so we can help fast.
Step by step
- 1Support — questions, problems, abuse reports: support@ruma.rent.
- 2Privacy — data access, correction, export and deletion requests: privacy@ruma.rent. Formal legal notices and legal requests: legal@ruma.rent.
- 3Include the workspace name, the property or charge concerned, and what you expected to happen — it speeds everything up.
Good to know
RUMA is not an emergency service — for danger to life or property, contact local emergency services or your utility provider first.
Found a security issue? The Trust Center explains how to report it responsibly.
Shortcut: you can simply reply to any email RUMA sends you — replies to our transactional emails route to support@ruma.rent.
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