RUMA
For landlordsLast reviewed Jul 20, 2026

Cancel your subscription

Cancel in Stripe's billing portal. Nothing is deleted — your workspace becomes read-only for your team until you subscribe again.

Step by step

  1. 1Open Stripe's billing portal from Settings → Billing and cancel the subscription.
  2. 2Nothing is deleted. The workspace becomes read-only for you and your team: reading, exporting, account and billing management, and closing or transferring the workspace keep working — editing pauses.
  3. 3Subscribe again anytime and continue exactly where you left off.

Good to know

Cancelling currently does not lock your tenants out — today, their access to their lease workspace continues.

A missed subscription payment (past due) pauses editing the same way until it's resolved.

Cancelling the subscription and closing the workspace are different things — closing is a separate step with its own 30-day restore window.

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